General Policies

Hours

Sunday - Closed

Monday - Closed

Tuesday - 9am - 6pm

Wednesday - 9am - 6pm

Thursday - 9am - 6pm

Friday - 9am - 4pm

Saturday - 9am - 4pm

Out of Hours Appointments on a Limited Basis (Message if needed)

Booking & Appointments

A non-refundable deposit of $20 is required to secure your appointment. It will go toward your service total. This deposit is transferable once as long as you are rescheduling before the cut off time, and within 2 weeks of the original appointment.


A 10-minute grace period is allowed. After 10 minutes, your appointment may be shortened or canceled accordingly. If the appointment is cancelled, it will be treated as a last minute cancellation.


No-shows will forfeit their deposit and may be subject to pay 100% of the service booked. Any cancellations within 48 hours of the appointment time will pay 75% of the service booked, and any cancellations within 24 hours will pay 100% of the service booked.


Cancellations and Rescheduling

Please give at least 48+ hours’ notice to cancel or reschedule to avoid any cancellation fees.


Your $20 deposit is transferable once, as long as you give a minimum of 48 hours notice, and the new appointment is scheduled within 2 weeks of the original appointment.


Services and Guarantee

If you experience a nail issue (lift, break, chip) within 3 days, I’ll fix it free of charge. After 3 days, repairs are $5 per nail.

Please send inspiration pictures at least 2 days before your appointment. Some designs may require extra time, or may require me to purchase supplies.

For health, safety, or disrespectful behavior, service may be declined.


Payments

The remaining balance for your appointment will be due using either cash or card.


Health and Safety

Please arrive with clean, bare nails unless a soak-off is booked.

If you have fungal infections, open cuts, or contagious conditions, I cannot perform services.


Content and Social Media

GeminiGelx is a content-based nail studio. Your nails may be photographed or filmed for portfolio & promotional use. If you’d like to opt out, let me know before your appointment.


Client Courtesy

Please come alone to your appointment (unless otherwise approved).

No extra guests, kids, or pets for safety & space reasons.

Respectful communication is required at all times.